Privacy Policy

Keystone Pinnacle Property Advisors

Effective Date: February 7, 2024

Introduction

Keystone Pinnacle Property Advisors ("we," "us," or "our") respects your privacy. This policy outlines how we collect, use, and protect personal information on our website. By using our services, you consent to the practices described below.

1. Information We Collect

Personal Information Provided by You:

  • Contact Details: Name, email, phone number, address
  • Property Preferences: Home search criteria, budget, desired locations
  • Transaction Data: Information about properties you buy/sell through us
  • Account Credentials: Username, password (if you create an account)

Automatically Collected Information:

  • Device Data: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, search history (via cookies)

2. How We Use Your Information

  • Provide personalized property recommendations and market updates
  • Facilitate communication between you and real estate agents
  • Process transactions (e.g., scheduling property viewings)
  • Improve Site functionality and user experience
  • Comply with legal obligations (e.g., tax reporting)

3. Opt-In Consent Requirements (NYPA Compliance)

Under New York's Privacy Act (NYPA S6701A):

Explicit Consent:

We will request opt-in consent via checkboxes or clear affirmative action before:

  • Sharing your data with third-party lenders, title companies, or marketing partners
  • Using automated decision-making tools (e.g., property valuation algorithms)

Transparency:

Each consent request will specify:

  • The purpose of data collection (e.g., "To connect you with a local agent")
  • Categories of data involved (e.g., contact details, search history)
  • Third parties who may receive your data (e.g., MLS platforms)

4. SMS/Text Message Communications

📱 Mobile Opt-In Data Protection

We do not share, sell, rent, or transfer your mobile opt-in data or consent information to any third parties or affiliates for promotional or marketing purposes.

Your SMS Consent is Protected:

  • Your phone number and SMS opt-in consent will never be shared with third parties or affiliates
  • Your mobile information is used solely for communications directly from Keystone Pinnacle Property Advisors
  • You may opt out of SMS communications at any time by replying "STOP" to any message
  • Message and data rates may apply based on your mobile carrier plan

Types of SMS Communications:

  • Property inquiry responses and updates
  • Appointment confirmations and reminders
  • Transaction status updates
  • Time-sensitive property alerts (with your consent)

5. Data Sharing and Third Parties

✓ We do not sell your data.

✓ Mobile opt-in data and phone numbers collected for SMS communications are never shared with third parties or affiliates for marketing purposes.

We may share non-mobile opt-in information with:

  • Service Providers: CRM tools, analytics platforms (e.g., Google Analytics)
  • Legal Compliance: Government agencies if required by law
  • Affiliates: Licensed real estate agents within our network (excludes mobile opt-in data)

Third-Party Links: Our Site may link to MLS listings or mortgage calculators; their privacy practices are separate from ours.

6. Data Security

Encryption

SSL/TLS for data transmission

Access Controls

Limited to authorized personnel

Regular Audits

Annual security assessments

7. Retention Period

  • We retain data for 5 years post-transaction or until you request deletion
  • Anonymized data may be retained indefinitely for analytics

Questions About Our Privacy Policy?

If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.

Contact Us